Quality Manager


Start Date:

To apply to this role, please send your CV and an indication of the role you're applying for to lindsey.vickerson@nacollege.ac.uk

Brief outline of role:  

To ensure NA College staff adhere to the highest possible standards of quality and compliance and to closely monitor learner progress through the robust and efficient implementation of NA College quality strategy.
Responsible for monitoring the quality and performance of Teaching, Learning and Assessment staff against a range of agreed metrics, working closely with Strategic lead to ensure compliance across the NAC Group, ensuring the highest quality of teaching and learning experience for all of our learners and apprentices.
Support new staff through a comprehensive new staff support programme and prepare reports which contribute to staff appraisals and inform the probationary sign off process.
To manage, develop, implement and drive forward quality improvements by monitoring and supporting staff performance and quality and performance indicators in line with the Ofsted Common inspection framework.
To work with senior managers and directors to promote and develop quality and best practice in all aspects of teaching learning and assessment.
Key Responsibilities specific to role:
·     Manage a Quality team, recognised as excellent practitioners and advisers, to achieve performance improvements and embed a culture that supports continuous improvement in the quality of Teaching,Learning and Assessment.
·     Develop, implement and manage a quality strategy to drive the improvement in Teaching, Learning and Assessment across the College.
·     Provide positive, robust and effective advice, guidance, support and coaching to Department Heads, and Programme Leads and their teams to improve the quality of Teaching, Learning and Assessment, and compliance with ESFA and Ofsted requirements.
·     Manage and maintain compliance of all AwardingOrganisation requirements.
·     Effectively plan and manage robust quality reviews and audits of curriculum/programme areas, key processes etc, as required, making recommendations on action and improvement as appropriate.
·     Manage the professional development of training, teaching, learning and assessment for all staff involved in classroom and work-based learning to meet NA College expectations.
·      Work closely with all departments to support the preparation of the College SAR andQIP.
·     Develop and manage the implementation of robust in-year programme reviews against targets and actions identified in the QIP.
·     Manage workloads to ensure deadlines are met.
·     Manage the production, distribution, collection, analysis and reporting of internal and external feedback from Employers andLearners and Learner support function across the College, and follow up action.
·     Work closely with all departments to support the development of curriculum in readiness for Ofsted Inspection including driving forward performance improvement strategies.
·     Implement sound impact measures in line with EIF requirements.
·     To assist in the recruitment of high calibre delivery staff across all departments.
·     To undertake any other duties, as required, appropriate to the grade of the post.


Person Specification

Knowledge, Skills  and Abilities

E- Essential D -  Desirable

Ability to plan and manage own workload E

Ability to manage and allocate staff team tasks to  achieve deadlines E

Excellent communication skills, oral and written E

Meticulous attention to detail E

Knowledge of Awarding Organisations quality assurance  expectations and requirements E

Conscientious and autonomous self-starter with the  ability to plan and prioritise own workload, manage time effectively, function  well under pressure and meet challenging deadlines. E

Strong coaching, mentoring and interpersonal skills that  enables to work effectively with staff across all areas of NA College E

Strong administration and organisational skills E

Ability to inspire, influence and motivate others to  achieve outstanding teaching, learning and assessment practice E

Self- Awareness, self-confidence and the ability to  accurately self-assess and reflect constructively on own behaviour and impact  E

Good numeracy, literacy and IT skills.  An intermediate level of understanding of  MS office applications desirable. E

Ability to work as part of a team E

Creative and innovative with the ability to change role  to suit NA College requirements and changing environment E

Knowledge of Ofsted criteria (EIF) and expectations E


Significant experience in managing Awarding Organisation  expectations and requirements E

Significant experience in managing the quality of  interaction between apprentice and employer for EPA preparation E

Significant experience in carrying out robust and  effective observations of teaching, learning and assessment E

Experience of Ofsted inspections E

Experience of coaching and mentoring individual staff which  has raised standards E

Experience of understanding, interpreting, producing and  analysing data, audit and MIS reports E

Qualifications and Training 

L3 Management  Qualification or willing to work towards E

Level  2 or above in Math’s and English E

Internal  quality assurance qualification   E

Level  3 assessor qualification E

Level  4 Coaching qualification D

A  broad portfolio of professional and personal development E


NA College is committed to safeguarding and promoting the  welfare of children, young people and vulnerable adults. We expect staff to  share this commitment E

Target driven and committed to achieving excellence  through continuous improvement E

Willing to undertake new learning and personal  development E

Flexibility and readiness to adapt to changing  circumstances and work to meet changing requirements and new ideas E

Have a friendly and humorous disposition to fit the  culture of NA College E

Be prepared to travel across the region (some national  travel may be required) E

Other Requirements

Able to obtain a satisfactory DBS clearance E

Holder of a valid driving license or equivalent E

Ability to work flexibly to meet NA College requirements. E