Level 6 – Improvement Leader (Master Black Belt)

Course Overview

Improvement Leaders are responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis. The Improvement Leader typically reports to Board members or Heads of Department and manages (directly and/or matrix) a team of Improvement Specialists, who deploy the strategy, and lead improvement projects.  They work closely with all functions of the business to support the setting and achievement of business goals, often accountable for Improvement activities within the largest-scale and highest priority programmes of work. For example, they may develop top-level Value Stream Maps to identify improvement opportunities that are then scoped into projects to be delivered by Improvement Specialists or they may design new products/processes/services. The role is typically office-based but involves working wherever their improvement activities are focussed for example they could be working on the shop floor or at customer/supplier premises.

Typical roles and responsibilities include:

  • Developing Improvement strategy and providing leadership in improvement for the business
  • Developing processes and resources to support improvement strategy deployment such as guidance for structured project reviews
  • Training, coaching and mentoring Improvement Specialists and senior stakeholders
  • Designing and sourcing training solutions for the business
  • Leading large-scale, complex Improvement activities and Sustainability (Improvement or Sustainability activities)
  • Managing a team of Improvement Specialists

Improvement Leaders have high-level expertise in Lean, Six Sigma, Project and Change management and are recognised as the specialists in leading improvement strategy.


18 months (this does not include EPA period)

Classroom, On the job, Off the job

Interview, Project Presentation

Levy & Non-Levy

- Fully Funded (free if eligible)

16 Years +, Live in England, Not in Full time education

What Will I learn?


  • Strategy development: Policy deployment principles and Hoshin Kanri Porter’s 5 forces, Strengths Weaknesses Opportunities Threats (SWOT)/Political Economic Social Technological Legal Economic (PESTLE), Ansoff’s growth matrix, Boston Consulting Group growth share matrix, GE-McKinsey matrix
  • Business benefits: Net present value, activity based costing
  • Team formation & leadership: Team types and constraints, dysfunctional teams, emotional intelligence, Neuro-linguistic programming techniques, reinforcement strategies
  • Self-development: Latest thinking in Continuous Improvement and Operational Excellence
  • Presentation and reporting: Single page reporting – A3 thinking
  • Project selection and scoping: Business performance metrics
  • Measurement systems: Audit Measurement System
  • Data analysis – statistical methods: Regression (multiple & binary logistic), forecasting and queuing theory
  • Experimentation and optimisation: Monte Carlo and Discrete Event simulation. Balanced and unbalanced designs, General Linear Model


  • Strategic deployment of continuous improvement
  • Business benefits
  • Team formation and leadership
  • Capability Development
  • Project management
  • Reviewing projects and coaching others
  • Presentation and reporting
  • Change management
  • Principles and methods
  • Project selection and scoping
  • Problem definition
  • Voice of Customer(VOC
  • Process mapping and analysis
  • Lean concepts and tools
  • Data acquisition for analysis
  • Statistics and graphical analysis
  • Process capability and performance
  • Root cause analysis
  • Experimentation, optimisation and simulation
  • Identification & prioritisation
  • Failure Mode Avoidance
  • Data analysis
  • Benchmarking


  • Drive for results
  • Team Working
  • Professionalism
  • Strategic Thinking
  • Safe Working

Job Progression

  • Lean Master
  • Senior Lean Leader
  • Senior Navigator
  • Lean Six Sigma Master Black Belt
  • Senior Consultant
  • Environmental Health and Safety Leader
  • Logistics / Supply Chain Manager and Change / Transformation Leader

Green Job Progression

  • Senior improvement consultation
  • Senior sustainability improvement consultant
  • Logistics / Supply chain manage and change / transformation improvement leader

For further details:

Level 6 – Improvement Leader (Master Black Belt)

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