Level 5 – Improvement Specialist (Black Belt)

Course Overview

Improvement Specialists are responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in advanced and complex Lean and Six Sigma, Project and Change Management principles and tools to enable identification and delivery of improvement opportunities aligned to key business goals.

Improvement Specialists typically report to Improvement Leaders who develop the improvement strategy and governance processes, and who provide technical guidance on advanced analysis. Improvement Specialists manage (directly and/or matrix) Improvement Practitioners who lead smaller improvement projects aligned to the improvement strategy. A typical ratio of Improvement Specialists to Improvement Practitioners in an organisation could be 1:10. In comparison with the work of an Improvement Practitioner, Improvement Specialists draw on their advanced knowledge and skills in applying Improvement principles and tools across a range of programmes/ projects/areas to build the capability of others.  They also swiftly visualise processes, problems and opportunities and use both graphical and statistical analysis to deliver improvements.

They work closely with other Improvement Specialists to support the delivery of improvement strategy, working on multiple simultaneous projects linked to key business objectives, identifying and engaging both subject matter experts and key stakeholders. Their work generally requires them to interact with others but typically involves a high degree of autonomy.


14 months (this does not include EPA period)

Classroom, On the job, Off the job

Interview, Project Presentation

Levy & Non-Levy

- Fully Funded (free if eligible)

16 Years +, Live in England, Not in Full time education

What Will I learn?


  • Strategy development: Policy deployment principles and Hoshin Kanri Porter’s 5 forces, Strengths Weaknesses Opportunities Threats (SWOT)/Political Economic Social Technological Legal Economic (PESTLE), Ansoff’s growth matrix, Boston Consulting Group growth share matrix, GE-McKinsey matrix
  • Business benefits: Net present value, activity based costing
  • Team formation & leadership: Team types and constraints, dysfunctional teams, emotional intelligence, Neuro-linguistic programming techniques, reinforcement strategies
  • Self-development: Latest thinking in Continuous Improvement and Operational Excellence
  • Presentation and reporting: Single page reporting – A3 thinking
  • Project selection and scoping: Business performance metrics
  • Measurement systems: Audit Measurement System
  • Data analysis – statistical methods: Regression (multiple & binary logistic), forecasting and queuing theory
  • Experimentation and optimisation: Monte Carlo and Discrete Event simulation. Balanced and unbalanced designs, General Linear Model


  • Strategic deployment of continuous improvement
  • Business benefits
  • Team formation and leadership
  • Capability Development
  • Project management
  • Reviewing projects and coaching others
  • Presentation and reporting
  • Change management
  • Principles and methods
  • Project selection and scoping
  • Problem definition
  • Voice of Customer (VOC)
  • Process mapping and analysis
  • Lean concepts and tools
  • Data acquisition for analysis
  • Statistics and graphical analysis
  • Process capability and performance
  • Root cause analysis
  • Experimentation, optimisation and simulation
  • Identification & prioritisation
  • Failure Mode Avoidance
  • Data analysis
  • Benchmarking


  • Drive for results
  • Team Working
  • Professionalism
  • Strategic Thinking
  • Safe Working

Job Progression

  • Business Improvement Expert
  • Continuous Improvement Consultant
  • Process Excellence Manager
  • Lean Six Sigma Black Belt
  • Business Improvement Consultant
  • Business Transformation Consultant
  • Environmental Manager,
  • Engineer (Environmental, Mechanical, Geotechnical, Civil, Chemical, etc.)
  • Environmental Data Analyst
  • Environmental Health and Safety Manager

Green Job Progression

  • Business Sustainability Improvement Consultant
  • Environmental Improvement Manager
  • Environmental Improvement Engineer
  • Environmental Improvement Data Analyst
  • Environmental Improvement Health and Safety Manager

For further details:

Level 5 – Improvement Specialist (Black Belt)

Follow us: