The Pearson BTEC Level 2 Diploma in Team Leading is for learners who work in, or who want to work in the business and professional management sector.
It gives learners the opportunity to:
Qualification Structure
The learner will need to meet the requirements outlined in the information below before the qualification can be awarded.
Minimum number of credits that must be achieved: 40
Number of mandatory credits that must be achieved: 22
Minimum number of optional credits that must be achieved from Group B: 12
Number of optional credits that must be achieved from either Group B or C (a maximum of 6 credits can be taken from Group C): 6
Mandatory Units
1. Manage Personal Performance and Development: 4 Credits
2. Communicate Work-Related Information: 4 Credits
3. Lead and Manage a Team: 5 Credits
4. Principles of Team Leading: 5 Credits
5. Understand Business: 4 Credits
Group A – Optional Units
6. Develop Working Relationships with Colleagues: 3 Credits
7. Contribute to Meetings in a Business Environment Barred combination with Unit Chair and Lead Meetings: 3 Credits
8. Principles of Equality and Diversity in the Workplace Barred combination with Unit Promote Equality, Diversity and Inclusion in the Workplace: 2 Credits
9. Promote Equality, Diversity and Inclusion in the Workplace Barred combination with Unit Principles of Equality and Diversity in the Workplace: 3 Credits
10. Manage Team Performance: 4 Credits
11. Manage Individuals’ Performance: 4 Credits
12. Chair and Lead Meetings: 3 Credits
13. Encourage Innovation: 4 Credits
14. Manage Conflict within a Team: 5 Credits
15. Procure Products and/or Services: 5 Credits
16. Collaborate with Other Departments: 3 Credits
17. Participate in a Project: 3 Credits
Group C – Optional Units
18. Health and Safety Procedures in the Workplace: 2 Credits
19. Store and Retrieve Information: 4 Credits
20. Handle Mail: 3 Credits
21. Employee Rights and Responsibilities: 2 Credits
22. Deliver Customer Service: 5 Credits
23. Understand Customers: 2 Credits
24. Resolve Customer Service Problems: 5 Credits
25. Negotiate in a Business Environment: 4 Credits
26. Develop a Presentation: 3 Credits
27. Deliver a Presentation: 3 Credits
28. Resolve Customers’ Complaints: 4 Credits
The Level 2 Lean Manufacturing Operative apprenticeship is for learners that work in the manufacturing industry.
25 Learners
13 Months
The Level 2 Diploma in Performing Manufacturing Operations is aimed at those involved in carrying out manufacturing jobs.
20 Learners
1 Year
NA College’s Diploma in Team Leading apprenticeship will help develop knowledge in leadership styles, problem-solving and more.
Varies
12 - 18 Months