The Level 3 Diploma in Business Administration apprenticeship is for learners who work in, or who want to work in a business administration role. The qualification will give learners the opportunity to build on their knowledge of organisation processes such as business innovation, financial management and marketing.
Learners will demonstrate a range of technical skills and behaviours that supports competence in a business administrative role. These skills include developing and managing administrative systems, processes and staff. For example, using a range of internal and external communication methods and the systems that support them, organising diaries, meetings and travel, managing resources and facilities, managing administrative processes and systems and supervising staff.
Assessment will be completed using a range of methods such as work place observations, assignments, professional discussions and witness testimonies.