Level 3 – Business Administrator

Course Overview

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

ST0070

18 months (this does not include EPA period)

Classroom, On the job, Off the job

Interview, Project Presentation

Levy & Non-Levy

- Fully Funded (free if eligible)

16 Years +, Live in England, Not in Full time education

What Will I learn?

Knowledge

  • Understanding your company
  • The value of skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors

Skills

  • Essential IT Skills
  • Record and document production
  • Decision making
  • Exercises proactivity and good judgement.
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management

Behaviours

  • Professionalism
  • Personal qualities
  • Managing performance
  • Responsibility

Job Progression

  • Business Administrator

For further details:

Level 3 – Business Administrator

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