Category: Apprenticeships

The supply chain warehouse operative apprenticeship provides the foundation knowledge, skills, and experience for the role of Warehouse Operative. Apprentices will gain the knowledge, skills, and behaviours to be able to communicate with a wide range of people and customers and to meet their customers’ expectations by providing a quality service that encourages repeat business.

Apprentices will gain competency in using industry recognised systems and associated services (e.g. Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines.

Duration

• 12 Months + 3 months EPA

Qualifications

• Level 2 Supply Chain Warehouse Operative
• Level 1 Functional Skills in Maths and English

 

20% Off the Job Training

Throughout the qualification learners are expected to complete 20% off the job training. Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship.

Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

Qualification

Improvement Leaders have high-level expertise in Lean, Six Sigma, Project and Change management and are recognised as the specialists in leading improvement strategy.

Improvement Leaders are responsible for developing the improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis.

The Improvement Leader typically reports to Board members or Heads of Department and manages (directly and/or matrix) a team of Improvement Specialists, who deploy the strategy, and lead improvement projects through Improvement Practitioners.

They work closely with all functions of the business to support the setting and achievement of business goals, often accountable for Improvement activities within the largest-scale and highest priority programmes of work. For example, they may develop top-level Value Stream Maps to identify improvement opportunities that are then scoped into projects to be delivered by Improvement Specialists or they may design new products/ processes/ services.

The role is typically office-based but involves working wherever their improvement activities are focussed for example they could be working on the shop floor or at customer/supplier premises.

• Developing Improvement strategy and providing leadership in improvement for the business
• Developing processes and resources to support improvement strategy deployment such as guidance for structured project reviews
• Training, coaching and mentoring Improvement Specialists and senior stakeholders
• Designing and sourcing training solutions for the business
• Leading large-scale, complex Improvement activities
• Managing a team of Improvement Specialists

Full details here: https://www.instituteforapprenticeships.org/apprenticeship-standards/improvement-leader/

 

Programme Content

• L6 Improvement Leader
• L2 Functional Skills Maths
• L2 Functional Skills English

 

Duration

Typically, apprentices will on programme for 18-24 months working towards the apprenticeship standard, with a minimum of 20% of this time being off-the-job training.

 

Structure

End Point Assessment

The EPA consists of two distinct assessment methods:

• Professional discussion, underpinned by portfolio of evidence
• 5,000-word Dissertation, presentation, and questioning

 

20% Off the Job Training

Throughout the qualification learners are expected to commit to and complete 20% off the job training.

Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship.

Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

Who is this course for?

This Level 3 Business Administrator course is for learners aged 16 and above interested in a career in Business Administration in any sector.

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What will I learn?

The Business Administrator standard will develop a learner’s knowledge, skills and behaviours that can be applied in all sectors. This may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Business administrators will support and engage with different parts of their organisation and interact with internal or external customers. With a focus on adding value, the business administrator will contribute to the efficiency of their organisation, through support of functional areas, working across teams and resolving issues as requested.

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Delivery Units:

20% Off-the-Job Training

Throughout the qualification learners are expected to complete 20% off-the-job training. Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship. Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

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Qualifications Included:

Level 3 Business Administrator Standard

Level 2 Functional Skills in Maths and English

End Point Assessment methods will include;

• Knowledge Test
• Portfolio Based Interview
• Project/Improvement Presentation

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Progression:

A Business Administration role in any sector.

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What are the entry requirements?

Learners must be able to secure off-the-job training directly relevant to the apprenticeship standard that teaches new knowledge, skills and behaviours required to reach competence in the management sector.

Who is this course for?

The L4 Improvement Practitioner apprenticeship is for learners interested in learning how to use a blend of Lean and Six Sigma.

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What will I learn?

The Improvement Practitioner apprenticeship will teach learners how to use a blend of Lean and Six Sigma, project and change management principles and give them the tools to identify and lead the delivery of change across organisational functions and processes.

Typically, Practitioners will lead smaller projects and/or play a key supporting role in a larger programme – tackling issues that may require swift problem solving, or re-occurring challenges that require in-depth analysis and the implementation of a range of effective and sustainable countermeasures. They will be the focal point for all stakeholders and responsible for communication throughout a project.

Typical activities may include:

• Identifying potential opportunities, diagnosing issues, proposing solutions and implementing changes and controls
• Coaching teams and sharing best practice
• When leading projects they may manage small teams ensuring motivation and momentum, and be responsible for the successful

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Delivery Units:

This apprenticeship will be delivered according to the three EPA assessment methods:

• Multiple choice examination to assess the knowledge elements of the standard (10% of overall grade)
• Project report, presentation & questioning to holistically assess Knowledge, Skills & Behaviours (KSBs) across the standard –based on the apprentice’s improvement project(s) as contained in the project portfolio (60% of overall grade)
• Professional discussion underpinned by the apprentice’s log, to holistically assess KSBs across the standard (30% of overall grade)

‍20% Off the Job Training ‍

Throughout the qualification learners are expected to complete 20% off the job training. Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship.

Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

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Qualifications Included:

L4 Improvement Practitioner

L2 Functional Skills Maths

L2 Functional Skills English

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Progression:

Level 5 Improvement Specialist

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What are the entry requirements?

Learners must be able to secure off-the-job training directly relevant to the apprenticeship standard that teaches new knowledge, skills and behaviours required to reach competence in the management sector.

Who is this course for?

The L5 Improvement Specialist apprenticeship is for learners who want to develop their knowledge on Lean and Six Sigma principles, lead departmental Improvement Programmes and coach Green Belt projects within their organisation.

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What will I learn?

The Improvement Specialist apprenticeship will teach learners how to use a blend of Lean and Six Sigma, project and change management principles and give them the tools to identify and lead the delivery of change across organisational functions and processes.

Improvement Specialists are responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in advanced and complex Lean and Six Sigma, Project and Change Management principles and tools to enable identification and delivery of improvement opportunities aligned to key business goals.

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Typical roles and responsibilities include:

• Leading the local deployment of improvement strategy; supporting delivery of business goals, for example they may model critical process inputs to enable root causes of complex problems to be verified or they may develop bespoke measurement processes to enable the collection of good-quality data in support of change
• Providing technical expertise in structured Improvement methods and advanced tools such as Multiple Regression and Designed Experiments to analyse relationships between inputs and outputs
• Leading advanced and/or cross-functional Improvement projects such as process re-engineering and change programmes or reducing defects on complex products
• Co-ordinating Practitioner-level Improvement training, activities and projects; for example, they may deliver Lean Six Sigma Green Belt training and coaching to an awarding body accreditation standard
• Coaching, mentoring and communicating with Improvement Practitioners, business leaders and stakeholders

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Delivery Units:

This apprenticeship will be delivered according to the two EPA assessment methods:

• Professional discussion, underpinned by portfolio of evidence
• Examination, based on mini case-studies

Before assessment, apprentices will also complete a portfolio of evidence and L2 English and Maths.

‍20% Off-the-job Training ‍

Throughout the qualification learners are expected to complete 20% off-the-job training. Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship.

Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

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Qualifications Included:

• L5 Improvement Specialist
• L2 Functional Skills Maths
• L2 Functional Skills English

Progression:

Level 6 Improvement Leader

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What are the entry requirements?

Learners must be able to secure off-the-job training directly relevant to the apprenticeship standard that teaches new knowledge, skills and behaviours required to reach competence in the management sector.

Who is this course for?

The L3 Improvement Technician apprenticeship is for learners who want to develop their knowledge on Lean and Six Sigma principles and implement short improvement projects within their organisation.

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What will I learn?

The Improvement Technician apprenticeship will teach learners how to use a blend of Lean and Six Sigma, project and change management principles and give them the tools to identify and lead the delivery of Improvement Projects within their own work area.

Typically, Technicians work as a member of an operational team to resolve problems – preventing re-occurrence, engaging others in issues affecting them and supporting the improvement of performance. Typical activities include:

• Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
• Initiating and facilitating improvement activities through to confirmed resolution
• Providing local expertise in business improvement methods and basic tools to team

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Delivery Units:

This apprenticeship will be delivered according to the three EPA assessment methods:

• Multiple choice examination – to assess knowledge elements of the standard
• Project report, presentation & questioning – to holistically assess knowledge, skills and behaviours (KSBs) in the standard
• Professional discussion underpinned by log – to holistically assess KSBs across the standard

Before assessment, apprentices will also complete a log book, project portfolio and L2 English and Maths qualifications

‍20% Off-the-job Training ‍

Throughout the qualification learners are expected to complete 20% off-the-job training. Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship.

Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

Qualifications Included:

L3 Improvement Technician

L2 Functional Skills Maths

L2 Functional Skills English

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Progression:

Level 4 Improvement Practitioner

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What are the entry requirements?

Learners must be able to secure off-the-job training directly relevant to the apprenticeship standard that teaches new knowledge, skills and behaviours required to reach competence in the management sector.

View the fact sheet here: L2 Lean Manufacturing Operative Apprenticeship Fact Sheet

 

Who is this course for?

The Level 2 Lean Manufacturing Operative apprenticeship is for learners who work in the manufacturing industry and want to build the knowledge, skills and behaviours needed to carry out a range of automotive manufacturing activities resulting in the manufacturing of different models of vehicle with different specification variants within a high-volume environment.

What will I learn?

Apprentices will learn how to:

• Prepare, control, contribute to and complete manufacturing operations, and follow manufacturing processes and standard operating procedures (SOPs) whilst adhering to specific safe working policies & procedures.
• Maintain Health and Safety requirements at all times e.g. wearing correct Personal Protective Equipment (PPE) correct use of equipment and tooling, safe stopping and resetting of machinery, maintain an organised work area e.g. 5s (Sifting, Sorting, Sweeping, Spick & Span and Sustain) ensuring the safe disposal of waste in line with environmental systems and regulatory requirements (ISO 14001).
• Contribute, develop and support improvement in the manufacturing operation using continuous improvement methods, kaizen tools, process visualisation using lean principles and problem-solving tools and techniques.
• Carry out quality checks throughout the manufacturing operations to ensure quality is built in and that any defects or concerns are highlighted and dealt with in line with relevant quality standards (ISO 9002).

Apprentices will be supported by NA College and your employer to gather a variety of evidence to support the programme which will include;

• Work place observations
• Assignments
• Professional discussions
• Witness testimonies

Delivery Units:

Lean Manufacturing Operative standard (Knowledge, Skills & Behaviours)

Level 2 Diploma in Manufacturing (Knowledge and Skills)

Functional Skills Level 1 Maths (progressing to level 2)

Functional Skills Level 1 English (progressing to level 2)

Qualifications Included:

Level 2 Lean Manufacturing Operative apprenticeship standard

All apprentices will be assigned a personal tutor/assessor who will work with them to prepare them for their end point assessment. The end point assessment for the Lean Manufacturing Operative standard is;

• Observation with Question and Answer
• Professional Discussion

Progression:

The ability to carry out a range of automotive manufacturing activities in your role, resulting in the manufacturing of different vehicle models with different specification variants in a high-volume environment.

What are the entry requirements?

Learners must work in the manufacturing industry

Who is this course for?

The Maintenance Technician Course is for learners who want to progress into a maintenance technician role.

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What will I learn?

This course will give you the necessary skills to progress into a fully qualified maintenance technician role. Gaining six qualifications in the process, you will gain the necessary knowledge, skills and behaviours surrounding:

• Working efficiently and effectively in an engineering environment
• Producing components using hand fitting techniques
• Wiring and testing programmable controller-based systems (PLCs)
• Preparing and using Lathes for turning operations
• Preparing and using Milling Machines
• Handing over and confirming completion of maintenance activities
• Carrying out fault diagnosis on engineered systems
• Carrying out preventative planned maintenance on engineered systems
• Maintaining Mechanical equipment
• Maintaining Electrical equipment.

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Delivery Units:

Year 1 (Full Time At College)

Level 2 Foundation: Practical workshop activities and classroom instruction.

Level 2 Gateway: 3 days practical assessment.

Year 2 & Year 3 (Day Release)

Level 3 Development (Knowledge): Classroom activities.

Level 3 Development (Competence): Workplace assessment of knowledge and understanding.

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Qualifications Included:

Level 2 Foundation phase

Level 2 Gateway

Level 3 Development (Competence)

Level 3 Development (Knowledge)

Level 2 Functional Skills Maths

Level 2 Functional Skills English

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Progression:

Working in a maintenance technician role or progression from pre-Foundation Degree Engineering leading to Higher level qualifications.

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What are the entry requirements?

 Learners must be 16 years old or over and have an employer to support their application.

Who is this course for?

The Level 3 Supply Chain Practitioner apprenticeship is for learners that want to work in one or more Supply Chain functions.

What will I learn?

This qualification will teach learners the core knowledge, skills and behaviours needed for typical duties such as forecasting customer demand as a Junior Demand Planner, liaising with the factories schedule production as a Junior Supply Planner, processing orders as a Customer Service Operative or working with hauliers and Distribution Centres as an Assistant Transport Planner. Teaching will be carried out to prepare learners for assessment through a range of methods such as:

• Assignments
• Professional discussions
• Witness testimonies

End Point Assessment

• Apprentices will complete an End Point Assessment which will entail:
• Knowledge exam
• Workplace project and presentation of Improvements to the Business
• Professional dialogue and interview

Delivery Units:

20% Off-The-Job Training

Throughout the qualification learners are expected to complete 20% off the job training. Off-the-job training is training received by the learner, during the learner’s paid hours, for the purpose of achieving their apprenticeship. Off-the-job training must be directly relevant to the apprenticeship standard and teach new knowledge, skills and behaviours required to reach competence in the management sector.

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Qualifications Included:

Level 3 Supply Chain Practitioner Standard

Level 2 Functional Skills Maths

Level 2 Functional Skills English

Progression:

A position in managing Supply Chains.

‍What are the entry requirements?

Learners must work in one or more Supply Chain functions and be able to secure Off-The-Job training.