Social Mobility

Here at NA College, we aim to support the stalling social mobility agenda in the UK by providing a range of funded qualifications designed to equip learners with the skills, knowledge and experience to enable them to become economically active by transitioning into sustainable employment outcomes.

NA College have an outstanding track record of working with employers and we are well placed to understand the needs of employers and the requirements of individuals seeking employment or aspiring to further their current careers.

We deploy our allocation of government funding to ensure that social mobility and the challenges that social mobility presents are at the heart of our curriculum design, range of qualifications and delivery methodologies.

NA College will offer a range of short courses that offer training or progression routes to the low and mid-skilled workforce.

Evidence shows that people from the lowest social grades are less likely to engage in training, around half of these individuals have not taken part in any form of learning or training since leaving is our mission at NA College to challenge this by creating opportunities for all.

We must break through this barrier and offer a flexible, modern and sector-based curriculum that meets the needs of both the student and the employer.

Learning Support

Our Learning Support Team are available to discuss individual requirements for those who have additional needs as well as provide advice, including information about DSA (The Disabled Student’s Allowance). Alternatively, further information DSAs (and a downloadable copy of Bridging the Gap) is available via

Health, Safety & Wellbeing

Our Health, Safety & Wellbeing Officer can offer confidential specialist support to all students experiencing mental health/emotional/social problems which are affecting their wellbeing and ability to progress. For additional information, please contact Ian Bell on tel 0191 466 1188 or email

You can learn more about our Safety & Wellbeing Policy here.

Disability Support

Our Disability Statement will help you to make an informed decision about choosing to study here. You will be assessed on your academic ability for the course you wish to study.

We can offer:

  • Personalised and bespoke support, in and out of class to meet your additional support needs
  • Individualised and tailor made student support, in and out of class
  • Assistance through the use of a range of specialist equipment
  • Advice and assistance with access, resources and materials
  • Liaison with parents and carers, schools and external support agencies
  • Support with personal care
  • Support at meal and break times.

Please contact Alison Brough, Learning Support Officer, on tel 0191 466 1188 or email

Specific Learning Difficulties
Specialist staff can provide advice and support if you have a specific learning difficulty (SpLD), have expressed concern about a SpLD or have been identified by teaching staff as possibly having an SpLD. For additional information on the support we can provide, please call our Learner Support Officer on tel 0191 466 1188 or email

Urgent Support

If you think you might need urgent support, please follow our Safeguarding procedure found here or contact our Safeguarding Lead, Maureen Askew, on tel 07919 525014 or email

Equality & Diversity

1. Policy Statement  

NA College is committed to providing equal opportunities in employment and study and opposes all forms of unlawful discrimination in employment and against students on the grounds of the following ‘protected characteristics’ as defined in the Equality Act 2010: age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.  

NA College is committed to:

  • providing equality of opportunity and opposing unlawful discrimination, harassment and victimisation and other conduct prohibited by the Equality Act 2010;
  • advance equality of opportunity of people who share a protected characteristic and those who do not;
  • foster good relations between people who share a protected characteristic and those who do not.

1.1 Striving to ensure that the work and study environment is free of harassment and bullying and that everyone is treated with dignity and respect is an important aspect of ensuring equal opportunities. NA College has a separate Anti-Bullying and Harassment Policy, which deals with these issues.  

1.2 The Equality Opportunities policy will be enacted through all projects delivered by NA College without exception and will be supported by associated implementation plans.

It considers:

  • Assessing the impact of policies and practices and reporting.
  • Developing and Implementing Best Practice.
  • Inclusive Practice for Students and Staff
  • Promotion of Equality and Diversity, including relevant diversity events, & training
  • Data and Information Provision, including appropriate monitoring and compliance reporting.
  • Progress against actions and objectives will be reported in the Equality and Diversity Annual Reviews and Data Reports.

NA College and any sub-contractors will meet all statutory obligations under relevant legislation and, where appropriate, anticipate future legal requirements. NA College will promote this policy through a variety of medians including induction for new employees, programme inductions, team meetings, staff CPD days and will be accessible on the shared network available to all staff.  

NA College are committed to ensuring that any procured sub-contractor provision will undertake a robust due-diligence process which will include demonstrating a commitment to the promoting equality in line with legal requirements and NA College’s expectations and policies.

2. Scope of Policy  

2.1 The Equal Opportunities policy applies to students of NA College. Employees of NA College should refer to the NA College-Equal Opportunities.

3. Equality

The Company recognises its legal obligations under the Equality Act 2010.
Equal Opportunities and Diversity Policy

3.1 Definition of Protected Characteristics:

  • Age. The act protects people of all ages but remains the only protected characteristic that allows employers to justify direct discrimination, i.e. if an employer can demonstrate that to apply different treatment because of someone’s age constitutes a proportionate means of meeting a legitimate aim, then no discrimination will have taken place.
  • Disability. The act includes a new protection arising from disability and now states that it is unfair to treat a disabled person unfavourably because of something connected with a disability. An example provided is the tendency to make spelling mistakes arising from dyslexia. Also, indirect discrimination now covers disabled people, which means that a job applicant could claim that a particular rule or requirement disadvantages people with that disability.
  • Gender Reassignment. It is discriminatory to treat people who propose to start to or have completed a process to change their gender less favourably, for example, because they are absent from work or training for this reason.
  • Pregnancy and Maternity. The act continues to protect women against discrimination because they are pregnant or have given birth.
  • Race. The act continues to protect people against discrimination on the grounds of their race, which includes colour, nationality, ethnic or national origin.
  • Religion or belief. The act continues to protect people against discrimination on the grounds of their religion or their belief, including a lack of any belief.
  • Gender. The act continues to protect both men and women against discrimination on the grounds of their sex.
  • Sexual orientation. The act continues to protect bisexual gay, heterosexual and lesbian people from discrimination on the grounds of their sexual orientation.
  • Marriage and civil partnership. The act continues to protect employees who are married or in a civil partnership. Single people are however not protected by the legislation against discrimination.

All alleged incidents of discrimination, harassment and/or victimisation will be dealt with according to the company policy and procedures.

3.2 Every possible step will be taken to ensure that individuals are treated appropriately and fairly and that objective criteria are used in:

  • Student admissions, choice of programme of study, assessment decisions, grievance and disciplinary procedures.

3.3 Students are expected to respect the Equal Opportunities policy and practices in their dealings with members of the NA College community and to behave in a way which reflects and appreciates the diversity of our community. Students should not discriminate against or harass any other member(s) of NA College and/or a member of the public.

4. Customers, Suppliers and Other People Not Employed by NA College  

4.1 NA College will not discriminate unlawfully against students, visitors, contractors and any other identified third party using or seeking to use the facilities and services provided by the NA College.  

4.2 Students should report any bullying or harassment by a member of staff, fellow student or other identified party to a member of staff in whom they feel they can confide, a member of the Safeguarding team or NA College Senior Team who will take appropriate action.  

5. Training  

5.1 NA College will provide training in equal opportunities to all managers and others likely to be involved in recruitment or other decision-making where equal opportunities issues are likely to arise.  

5.2 NA College will provide training to all existing and new employees and students, and others engaged to work and/or study at NA College to help them understand their rights and responsibilities under the Anti-Bullying and Harassment Policy and what they can do to help create a training environment free of bullying and harassment.  

5.3 NA College will provide additional training to relevant personnel on a regular basis to enable them to deal more effectively with complaints of bullying and harassment.  

5.4 NA College will provide training to all students engaged in programmes.

6. Individual Responsibilities  

6.1 Every employee and student are required to assist NA College to meet its commitment to provide equal opportunities in employment and study, and avoid unlawful discrimination  

6.2 Breaches of NA College’s Equal Opportunities Policy including acts of discrimination, harassment, bullying or victimisation against employees, students or customers will be regarded as misconduct and subject to NA College’s disciplinary procedures for staff and  

Students respectively, depending on the status of the alleged perpetrator. Discrimination harassment, bullying or victimisation may constitute gross misconduct and could lead to dismissal from employment or exclusion from study without notice

7. Grievances  

7.1 If you consider that you may have been unlawfully discriminated against, you may use the complaints procedure (for students) to make a complaint. If your complaint involves bullying or harassment, the investigation will be conducted in line with the NA College’s Anti-Bullying and Harassment Policy.  

7.2 NA College will take any complaint seriously and will seek to resolve any complaint that it upholds. The complainant will not be penalised for raising a complaint, even if the complaint is not upheld, unless the complaint is both untrue and made in bad faith.

8. Access to the Policy  

8.1 This policy is available to all students via the central drive, on induction and throughout the programme of learning.  

8.2 The policy will be made available in alternative formats on request to HR.

9. Advice and Guidance on the Policy  

9.1 The Management Team and delivery staff is responsible for ensuring students are provided with advice and guidance on the application of this policy.  

9.2 Contractors, work placement providers and other external service providers engaged to do work for or on behalf of NA College will be required to adhere to the NA College’s Equal Opportunities Policy, if they do not have a similar policy within their own organisation.

10. Monitoring and Review  

10.1 NA College will monitor this policy annually, or more frequently if required, to judge its effectiveness and it will be updated in accordance with changes in the law. In particular, NA College will monitor the ethnic and gender composition of the existing, student population and the number of people with disabilities within these groups.  

The Equal Opportunities Policy will be reviewed in accordance with the results shown by the monitoring. If changes are required, NA College will implement them.  

10.2 Information provided by student applicants for monitoring purposes will be used only for these purposes and will be dealt with in accordance with the Data Protection Act 1998.

11. Other Relevant Policies/Acts/Support Agencies  

11.1 This policy should be read in conjunction with the following:

  • Recruitment Policy
  • Disciplinary Policy & Procedures
  • Anti-Bullying & Harassment Policy
  • Grievance Policy & Procedure
  • Behaviour Code of Conduct
  • Safeguarding & Protecting Vulnerable Adults Policy
  • E-Safety Policy
  • Prevent

11.2 Acts

  • The Equality Act (2010) and associated secondary legislation.  Criminal Justice and Immigration Act (2008).
  • The Racial and Religious Hatred Act (2006).
  • The Civil Partnership Act (2004).
  • The Gender Recognition Act (2004).
  • Criminal Justice Act (2003).
  • The Human Rights Act (1998).
  • Special Education Needs & Disability Act (2001)
  • The Protection from Harassment Act (1997).

11.3 Support Agencies

Information, Advice & Guidance

Our Learning Support Team also manage our Information, Advice and Guidance (IAG) output, so you get a fluent experience across all parts of your learning journey with us. They can give you information on all of our courses, how to enrol and what services and facilities are available to you as a learner or apprentice.

Our Student Services Officer delivers a professional and friendly IAG Service across all of our courses. Our service is completely free and accessible to everybody. We can offer you advice within a confidential setting if required.

Get in touch with Alison Brough on 0191 466 1188 or email for more information.

We can help you with:

  • Course applications – We can guide you through the process and we can even help you complete your application form
  • Enrolling onto a course – We can explain the enrolment process and help you complete the appropriate forms. We will discuss payment methods and fee remission criteria relevant to your age and financial circumstances. We can also give advice on other financial support that may be available to you, depending on your circumstances
  • Course Information – We can provide you with course information and discuss various options available to you. If you need detailed course content information we can signpost you to a course specialist for advice
  • Referrals to other services – We can book appointments with our Careers Guidance Service on your behalf, or put you in contact with our Student Welfare & Personal Support Advisors or our Learner Support Team. We can also book appointments with Connexions staff if you are 16-18 years old.

College Management

Chief Operating Officer

Lisa Snaith

Responsible for NAC finances.

Head of Strategy

Margherita Pasquariello

Responsible for the strategic management of the college.

Head of Quality & Curriculum

Maureen Askew

Responsible for the management of curriculum & quality for NA College provision.

HR Manager & Safeguarding Lead

Lindsey Vickerson

Responsible for all HR and support services within NA College.

Head of Engineering

Terry Taylor

Manages engineering apprenticeships and curriculum.

Curriculum Manager

Adele Tipping

Manages apprenticeships, AEB and vocational skills programmes.

Facilities Manager

Steven Ward

Oversees the running of facilities on a day to day basis.

Staying Safe Online

The internet is a great way to connect with friends and learn new things. It’s also important to stay safe and make sure you don’t share things that could put you or others in danger. People can pretend to be your age and unfortunately there have been cases where adults have pretended to be teenagers and lured young people into meeting them in dangerous situations. Some of these cases have ended up in court in the UK.

Danger signs

  • If the person tries to insist on having your address or phone number
  • If the person emails you pictures which make you feel uncomfortable and which you would not want to show to anyone else
  • If the person wants to keep their chats with you secret
  • If the person tells you that you will get into trouble if you tell an adult what has been going on
  • If the person wants you to email them pictures of yourself or use a webcam in a way which makes you feel uncomfortable
  • If the person shares information with you and tells you not to tell anyone else about it
  • If the person wants to meet you and tells you not to let anyone know
  • If you find any of these danger signs it’s important that you tell your parents or another adult.

The S.M.A.R.T. rules to staying safe on the Internet

Keep safe by being careful not to give out personal information – such as your name, email, phone number, home address or school name – to people who you don’t know online.  Use a nickname that doesn’t reveal your name, or even the area you live.

Meeting someone you have only been in touch with online can be dangerous.  Only do so with your parents’/carers’ permission and when they can be present. Remember online friends are still strangers even if you have been talking to them for a long time.

Accepting emails, instant messages or opening files, pictures or texts from people you don’t know or trust can lead to problems – they may contain viruses or nasty messages.

Someone online may be lying about who they are, and information on the internet may not be true. Always check information with other websites, book or some who knows.

Tell your parent, carer or a trusted adult if someone or something makes you feel uncomfortable or worried or if you are or someone you know is being bullied online.

If you are worried about something, do not bottle it up.  Call ChildLine free on 0800 1111. Calls are confidential and won’t appear on your home phone bill. You can also use a mobile. Calls from 3 (Three), BT Mobile, EE, O2, Orange, T Mobile, Virgin or Vodafone mobiles won’t show up on the phone bill either.

Help and advice at NA College is available with our Student Services Team. Telephone 0191 466 1188 or email and a member of the team will forward your request as soon as possible.

Mental Health Help & Support

At NA College we’re committed to challenging stigma and discrimination around mental health and provide awareness of the issues people face in society. If you need help or support in a crisis, some support services are listed below:


Telephone: 116 123 (24 hours a day, free to call)

Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

Mind Infoline

Telephone: 0300 123 3393 (9am-6pm Monday to Friday) or text 86463

Mind provides confidential mental health information services.

With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental health problems, where to get help, drug treatments, alternative therapies and advocacy. Mind works in partnership with around 140 local Minds providing local mental health services.

Rethink Mental Illness Advice Line

Telephone: 0300 5000 927 (9.30am – 4pm Monday to Friday)
Email: online contact form

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England.


Telephone: 0300 304 7000 (4:30pm-10:30pm)

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.

The Mix

Telephone: 0808 808 4994 (11am-11pm, free to call)
Email: Helpline email form
Crisis Support: Text ‘THEMIX’ to 85258.

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access the The Mix’s support via phone, email, webchat, peer to peer and counselling services.


Telephone: 0800 1111

ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything – no problem is too big or too small.



Elefriends is a supportive online community where you can be yourself. Elefriends is run by Mind.

If you’re a carer needing support you can contact all of the above as well as Carers Direct and the Carers Trust, both of whom are able to provide support and advice on any issues affecting you.


Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text: 85258

Support students with mental health problems article


  • A useful overview of ways to support other students with mental health issues; full of practical advice, tips, and information.
  • Brief background and context of mental health problems in education.
  • Information to help identify those with mental health problems, academic provisions that can be made, how to empower each other, and how to maintain positive learning environment.

What should I do if I’m supporting someone in a crisis?

If the person seems really unwell, and you are worried about their safety, you should encourage them to seek help.

How to support someone in crisis

IT Support

Use our IT, use your own IT – we provide over 300 computers across the campuses, alongside collaborative areas where you can bring your own device, connect to the free, campus-wide WiFi and work seamlessly.

IT Support

The IT Service Desk is open Monday to Thursday 07:30-16:30 and 07:30-12:00 on a Friday.

  • Tel: 0191 466 1188
  • Email:

What can I ask the Service Desk?

The Service Desk can help you with any IT queries such as:

  • Setting up your laptop and connecting to the NA College WiFi networks
  • Accessing your work off campus
  • Topping up your print credits
  • How to use your NA College Office 365 account.

Student Email

Did you know you can access your College email and calendar from your Smartphone/Tablet/mobile device?

You can set it up alongside any other email accounts you are accessing, entering:

  • Your NA College Username followed by e.g.
  • Your NA College Password – This is the same password you use to logon to other NA College IT facilities such as the Student Desktop and eLearning Portal.

IT Regulations and Guidelines

Follow these guidelines to ensure your use of IT facilities is acceptable:

  • Computing facilities are provided for academic study and work purposes
  • Limited personal use of these facilities is acceptable as long as it does not interfere with academic study or work, or contravene any College regulations.
  • Do not use or attempt to use any systems for which you are not authorised.
  • Do not use a workstation which has been logged in by another user without permission.
  • Keep your username and password secure, do not share them with others.
  • Do not attempt to find out or use anyone else’s username and password.
  • Do not modify the configuration of your system without authority.
  • Access to ‘inappropriate sites’ on the Internet is blocked automatically, do not attempt to bypass this system or download pornographic, criminal or offensive material.
  • Do not install or make use of unlicensed software.
  • Do not send emails that are libellous, might bring discredit or embarrassment to the University.
  • Be aware that your use of the facilities (i.e. emails, Internet usage) may be monitored.

It is your responsibility to make sure your use is acceptable – please ask for advice if you are unsure. Failure to observe the regulations may result in you being suspended without warning from use of the College’s facilities and appropriate disciplinary action being taken.

Privacy Policy

NA College Trust collects and processes personal data relating to our students for the purpose of funding and training.  We are committed to being transparent about how we collect and use data and to meet the data protection obligations.

This notice is to explain how we may use personal information we collect before, during and after your relationship with us. This notice explains how we comply with the law on data protection and how for the purposes of data protection we will be the controller of any personal information.

What information does NA College Trust collect?

NA College Trust collects and processes a range of information about you.  This includes, but is not limited to:

• Personal details such as your name, date of birth, address, contact details including email addresses and telephone number, date of birth, gender and contact details

• Race and ethnicity

• Marital Status , next of kin and emergency contacts

• National Insurance Number and Unique Learner Number (ULN)

• Bank account details

• Benefit entitlements

• Information about your nationality and right to work in the UK

• Name of employer, location of employment or workplace

• Driving license, identification documents and information such as passport,  birth certificate, identity cards, visas, signature and photographs for purposes of identity

• Information about your criminal record

• Details of prior learning and qualifications including certificates and information from your Personal Learning Record (PLR)

• Passwords, personal identification numbers, IP addresses, user names and other IT system identifying information that are issued by NA College Trust

• Records of enquiries and other correspondence with you

• Appeals and complaints related to NA College Trust

• Safeguarding concerns

• Health and Safety or accident information

• Risk assessments

• All learning documents including coursework, portfolios, assessment evidence, online tutorials, exam results, video and audio recordings, exam and achievement information, written conversations

• Information from surveys or questionnaires taken by NA College Trust, ESFA or Ofsted

• Compliance documents including Individual Learning Records, contact logs, progress reviews, exam results, copies of certificates, declarations, commitment statements

• Information on progression following your training

• Audits conducted by awarding bodies, Ofsted and ESFA that may contain your personal details

• Details of periods of leave taken by you, including holidays, sickness absence, family leave, unpaid leave and sabbaticals, and the reasons for the leave

• Information about medical or health conditions, including whether or not you have a disability for which NA College needs to make reasonable adjustments

• Equal opportunities monitoring information including information about your ethnic origin

• Share internal information, this includes; details for the use of training delivery and quality, registration with awarding bodies, use for purposes of health, disability or learning difficulties support, destination data and marketing material.

How we collect information

We may collect your personal information in a number of ways, for example from the information you provide to us before joining, during the programme and when you have completed. We will also use the data when you communicate with us by telephone, email, social media or via our website, in various other ways as you interact with us during your time as a learner, from third parties

In some cases, NA College Trust may collect personal data about you from third parties, such as your employer, Jobcentre Plus, Personal Learning Record Service, previous educational establishments and information from criminal record checks permitted by law.

Data will be stored in a range of places, including your personnel file, CRM systems, Stream, One File, in our company driver and other IT systems (including NA College’s email system).

Why does NA College process personal data?

NA College Trust is required to process data to be used for funding purposes and to meet the obligation of the Education and Skills Funding Agency (please see ESFA Privacy Notice). It may also be used by or College Partners who will use your information for funding purposes. Your data will be used for training purposes, registration with awarding bodies for examinations and qualification achievements, NA College Trust’s online portfolio and/or external online portfolios’.  It may also be used to meet obligations with your employer.

In some cases, NA College Trust is required to process data to ensure that it is complying with its legal obligations.  For example, it is required to check your eligibility for the use of government funding, you’re right to work in the UK and to comply with health and safety laws.

In other cases, NA College Trust has a legitimate interest in processing personal data before, during and after the end of the training relationship.  Processing employee data allows us to:

• Use your coursework, training assessments, video/voice recordings, compliance paperwork and personal details in the case of an Ofsted visit, and ESFA funding audit or assessment from our awarding bodies

• Maintain accurate and up-to-date contact details

• Obtain occupational health advice, to ensure that it complies with duties in relation to individuals with disabilities  and to meet its obligations under health and safety law

• Operate and keep a record of other types of reasons for a break in learning including sickness, redundancy, maternity/paternity etc

• Ensure effective general business administration

Some special categories of personal data, such as information about health or medical conditions, is processed to meet the requirements of the ESFA and to meet law obligations (such as those in relation to students with disabilities).

Where we process other special categories of personal data, such as information about ethic origin, sexual orientation or religion or belief, this is done for purposes of equal opportunities monitoring.

Who has access to data?

Your information may be used internally, by the MIS Department, Quality Department, Training Team, Payroll, Skills Match Team and Additional Support Unit.

NA College Trust shares your data with third parties in order to obtain necessary government funding, funding from college partners, to obtain your personal learning record, registration of your training, claiming qualification achievements, audits required from Ofsted or the ESFA.

You may also be contacted by the ESFA or Ofsted as part of their audit process.

How does NA College protect data?

NA College Trust takes the security of your data seriously.  We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by employees in the performances of their duties and the third parties mentioned above.

Where NA College engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

How long does NA College keep data?

We may retain your personal information as long as necessary for funding and audit requirements once your association with us has come to an end.

Individual’s Rights

Individual’s rights under GDPR are enhanced and extended in a number of important areas.  As a data subject, you have a number of rights.  You have a right to:

• Be informed about the collection and use of your data (privacy notices)

• Access and obtain a copy of your data on request (subject access)

• Request the correction/rectification of data where inaccuracies have been identified

• Request the erasure of personal data (often referred to as the ‘right to be forgotten’)

• Request the organisation to restrict processing your data, for example where the data is no longer necessary for the purposes of processing

• Request data portability

• Object to the processing of your data where NAC Outsourcing/NA College is relying on its legitimate interests as the legal ground for processing

• Not to be subjected to automated decision making & profiling

If you would like to exercise any of these rights, please contact Sophie Smith, Quality Officer, NA College Trust on 0191 4661188

If you would like more information on your rights or you believe that NA College Trust has not complied with your data protection rights you can complain to the Information Commissioner, website

What if you do not provide personal data?

NA College Trust is required by the ESFA to provide student data on a monthly basis. Certain information, such as your personal and contact details, date of birth, NI Number, employment details, identification, evidence of benefits, right to work in the UK and payments details and evidence of prior attainment have to be provided to enable us satisfy our contract with the ESFA and for your to be eligible for government funding. If you do not provide this information, this will hinder NA College’s ability to administer the funding and your training may be subject to cancellation.

ESFA Privacy Notice

How the ESFA use your personal information.  

Personal information is collected by the ESFA in accordance with the terms and conditions of funding imposed on providers of learning, for example, further education colleges and private training organisations.

Your details will be kept in accordance with the General Data Protection Regulation (GDPR) 2016 and its principles.

This privacy notice is issued by the Education and Skills Funding Agency (ESFA), on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE) and any successor bodies to these organisations. For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA.

Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR).

Other information

Your information will be securely destroyed after it is no longer required for these purposes.

Your information may be shared with third parties for education, training, employment and well-being related purposes, including for research. This will only take place where the law allows it and the sharing is in compliance with data protection legislation.

The English European Social Fund (ESF) Managing Authority (or agents acting on its behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training.


For more information about how the ESFA may use your details, please click here.

For more information about the ULN and the PLR refer to the Extended Privacy Notice available here.

To view the LRS Privacy Notice, please click here.

Terms of Use


The information contained on this website is provided by NA College. By accessing this website or downloading any material contained in it, you agree to the terms and provisions set forth in this legal notice. If you do not agree to them, do not use this website or download its content.

This website’s content is protected by intellectual property laws and any unauthorised use of it may violate copyright, trademark and other laws. NA College authorises you to view and download the contents of this website only for personal and non-commercial use, on the condition that you retain all copyright and other proprietary notices contained in the original material on all the copies you make of the material. You may not modify this website’s content in any way or reproduce or publicly display, perform, or distribute or otherwise use it for public or commercial purpose. Any use of this website’s content on any other website or networked environment is prohibited, no matter what the purpose.

Third-Party Companies & Products
The use of names of third-party products, companies and/or websites on this website is only for informational purposes. It does not constitute an endorsement or a recommendation. These names have been provided for your convenience, and to help you locate other resources of interest. We do not maintain, and are not responsible for, the content of any of these websites, and do not endorse or sponsor any part of the content linked to their web pages. When you access any these websites, you do so at your own risk. Clients listed on this website reflect both direct clients and indirect clients. Logos of companies other than NA College are the trademarks of the respective companies.

Warranties & Disclaimers
We intend that the information contained on this website be accurate and reliable. However, since this information has been compiled from several sources, it is provided on as is basis. We disclaim all warranties and/or conditions, express or implied, relating to or referenced by the website, including, but not limited to, the implied warranties and/or conditions of merchantability or satisfactory quality and fitness for a particular purpose and non-infringement, or arising from a course of dealing, usage, trade or practice. We shall not be liable for any technical inaccuracies including typographical errors on this website, and will not, under any circumstances, be liable to any party for direct, special or other consequential damages for use of this website, or any other website mentioned on this website. This website may contain information that is created and maintained by a variety of sources both internal and external to NA College. These sites may be unmoderated forums containing the personal opinions and other expressions of the persons who post the entries. NA College does not control, monitor or guarantee the information contained in these sites or information contained in links to other external web sites, and does not endorse any views expressed or products or services offered therein. Any links to external websites provided on this website are provided as a courtesy. They should not be construed as an endorsement by NA College of the content or views of the linked materials. Due care has been taken in collecting the material presented on this website, however if you find any error or omissions, please do not feel offended and kindly email the web master with the details. Although every reasonable effort is made to present current and accurate information, NA College makes no guarantees of any kind. We reserve the right to make changes to our website and these disclaimers, terms and conditions at any time.

You hereby expressly agree to indemnify, defend and hold NA College and all its agents, employees, directors, licensor’s and licensees (collectively called Indemnified Parties) harmless from and against any and all liability and costs, including, without limitation, attorneys’ fees and costs, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Use, or any of the representations, warranties, disclaimers and covenants contained herein. However, we reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without our written consent.